Patient Financial Counselor
Pay: $21/hr
Contract job
Are you a skilled communicator with a knack for problem-solving?
Our client, a leading healthcare provider, is seeking a Patient Financial Counselor to join their dynamic team. This role involves proactive outreach to patients to resolve outstanding balances and ensure financial clarity.
Key Responsibilities:
- Contact patients via phone, email, and other channels to address outstanding balances
- Utilize electronic health records to review and update patient information
- Research and resolve billing discrepancies and patient inquiries
- Negotiate payment arrangements and settlements with patients
- Process payments and update patient records
- Collaborate with clinic staff on patient billing issues
- Meet or exceed productivity and quality standards
Qualifications:
- 1+ years of experience in patient billing, patient calls, AND collections
- 1+ years of experience in understanding the policies of insurance companies and how they impact the patient
- High School Diploma or Equivalent
- Computer and MS Office Skills (Familiar with Excel)
- Strong communication and interpersonal skills
- Excellent organizational and time management skills
- Proficiency in electronic health records (EMR) and patient engagement platforms
- Ability to work independently and as part of a team
